Returns & Exchanges
At CAMILLA AND MARC, we are committed to ensuring you are completely satisfied with your purchase. We offer a 14-day return window for all full-priced items to be returned for a refund, exchange, or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original condition, unworn, and with all designer tags attached before placing them back in the original shipping box.
Label and Post
Print your prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at your nearest authorized postage location.
Refund Processing
Once our quality boutique team receives and inspects your return, your refund or credit note will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing